Cloud based telephone systems
Cloud technology impacts us daily, from file storage to streaming box sets. We consume cloud without a second thought. It has transformed business operations in many aspects of business.
Ritchie Farr
In Parts 1 and 2 of this series, we covered the origins of Microsoft 365 and explored its cloud storage solutions, OneDrive and SharePoint. In Part 3, we’ll look at Microsoft Teams, the collaboration hub that brings communication, file sharing, and productivity tools together in one place. Since its launch, Teams has transformed how businesses communicate, making it a powerful asset for remote and in-office work alike.
Microsoft Teams is a unified communication and collaboration platform within Microsoft 365, designed to connect team members, streamline work, and increase productivity. Teams combines chat, video conferencing, file sharing, and app integrations into a single platform, making it easier to stay connected and organised, whether in the office or working remotely.
Microsoft Teams Key Features:
Chat and Messaging: Send direct messages, group chats, and even GIFs to make work communications more dynamic and personal.
Video and Audio Conferencing: Host secure video calls and audio meetings with screen sharing, background blur, and recording options.
File Sharing and Collaboration: Share, edit, and collaborate on files directly within Teams. Integrated with OneDrive and SharePoint, files are accessible and editable by all team members in real-time.
Integration with Microsoft 365 Apps: Use Microsoft tools like Word, Excel, and Planner right within Teams, keeping workflows consistent and accessible.
Third-Party Integrations: Access additional productivity apps and tools like Trello, Asana, and Zoom, customising Teams to fit your business’s needs.
For businesses operating in hybrid work environments, Teams Rooms creates a seamless experience that connects in-person and remote participants, making everyone feel engaged in the meeting. The Yealink MVC Series is designed specifically for Microsoft Teams Rooms, offering a range of hardware solutions for different room sizes and configurations, all tailored to deliver a high-quality, integrated Teams meeting experience.
Key Features of Yealink MVC Series:
High-Quality Video and Audio: Yealink MVC Series offers crystal-clear video and audio through advanced cameras and microphones, ensuring that all participants are visible and easily heard. The Yealink UVC series cameras feature intelligent framing to focus on active speakers and capture everyone in the room.
Touch Console for Easy Control: Each Yealink MVC setup includes a touchscreen console that simplifies meeting management. From starting calls to adjusting settings, users have complete control with just a few taps.
Room-Filling Audio Solutions: Yealink MVC setups use speakerphones with noise-cancellation and full-duplex technology to ensure that voices are clear, even in larger meeting rooms.
Flexible Room Configurations: The Yealink MVC Series offers options for small, medium, and large rooms. The MVC320 is designed for smaller spaces, while the MVC640 and MVC840 cater to mid-sized and large rooms, providing scalable solutions to meet diverse business needs.
One-Cable Setup: To simplify deployment, the Yealink MVC Series uses a single cable to connect devices, reducing clutter and creating a clean, professional look for conference rooms.
Popular Models in the Yealink MVC Series:
Yealink MVC320: Ideal for small meeting rooms, this model includes a compact camera, microphone, and speaker system, delivering excellent quality for up to 4-5 people.
Yealink MVC640: Designed for medium-sized meeting spaces, the MVC640 includes the Yealink UVC84 4K camera, CP960 conference phone, and touch console, delivering robust audio and visual capabilities.
Yealink MVC840: Perfect for large meeting rooms, this model combines the UVC84 4K camera with multiple CPW90 wireless microphones to cover larger areas and ensure that every participant can be seen and heard.
By equipping conference rooms with Yealink MVC Series hardware, businesses can provide a consistent, high-quality Teams Rooms experience that improves communication and engagement in hybrid meetings.
Microsoft Teams provides a unified workspace that goes beyond communication. It’s designed to be the digital centre of your business, where work happens and decisions are made. With flexible communication options (from quick chats to formal video meetings) and real-time collaboration on documents, Teams improves productivity by reducing the need to switch between different applications.
1. Simplifies Communication
With Teams, employees can seamlessly move between one-on-one chats, team discussions, and company-wide announcements. This flexibility ensures that everyone, from small project teams to large departments, can communicate effectively without relying on external messaging apps.
2. Supports Remote and Hybrid Work
Teams was built with remote collaboration in mind, offering tools like file-sharing, chat, and video conferencing in one platform. This makes Teams ideal for hybrid work environments, where employees may work in various locations yet stay fully connected.
3. Encourages Collaborative Culture
The ability to work together on documents in real-time, track progress, and manage projects within Teams creates a collaborative work culture. Teams brings together all the tools needed for team-based projects, encouraging open communication and shared goals.
To fully leverage Microsoft Teams, here are some best practices and tips to improve productivity and enhance your experience:
1. Organise Channels by Project or Department
Within Teams, create channels dedicated to specific projects, departments, or client work. This keeps discussions organised, ensuring relevant conversations and documents are easy to find.
2. Pin Important Channels and Chats
Pinning frequently used channels or direct messages keeps them accessible, saving time when navigating to priority discussions. This is especially helpful for team leaders who need to quickly access project updates.
3. Use Meeting Scheduling and Integrate with Outlook
Schedule meetings directly in Teams and sync them with Outlook for seamless calendar integration. This feature ensures meetings are visible across your devices and helps avoid scheduling conflicts.
4. Utilise the ‘@mention’ Feature
Use @mentions to tag individuals or groups within a conversation, notifying them of relevant messages. This is particularly useful in larger Teams channels where it’s easy for messages to get missed.
5. Connect SharePoint Document Libraries
Link SharePoint Document Libraries to specific Teams channels, giving team members access to relevant files without needing to switch applications. This integration simplifies document management and keeps everything in one place.
6. Leverage Teams Apps for Project Management
Use the built-in Planner app to create Kanban boards within Teams for project tracking. Third-party tools like Trello, Asana, and others can also be integrated, allowing teams to stay on top of projects without leaving the platform.
Security is a top priority in Teams, with robust protections to ensure safe communications and data management. Here are some of the key security measures in Teams:
• Data Encryption: All data in Teams is encrypted in transit and at rest, protecting it from unauthorised access.
• Multi-Factor Authentication (MFA): MFA adds an extra layer of security to user accounts, requiring a second form of verification beyond just a password.
• Role-Based Access Control: Administrators can customise access permissions, limiting sensitive information to authorised personnel only.
• Compliance and Regulatory Standards: Teams meets various industry regulations, including GDPR and ISO/IEC 27001, helping organisations remain compliant with data protection laws.
Microsoft Teams is more than just a communication tool; it’s a full-fledged workspace that supports every aspect of modern work. By consolidating chat, meetings, document collaboration, and productivity apps, Teams empowers businesses to work more cohesively and efficiently.
Whether your business operates remotely, in a hybrid model, or fully in-office, Microsoft Teams brings people together, enabling effective communication, fostering collaboration, and improving productivity across the board.
Join us for Part 4, where we’ll explore Microsoft Planner and its role in managing projects, tracking tasks, and organising workflows within Microsoft 365.