Managed IT
Empower Your Business with Seamless IT, Powered by Microsoft 365.
Boost productivity with expert Microsoft 365 setup, policy enforcement, and device management. We handle configuration and ongoing support, ensuring secure, compliant operations. Focus on growth while we provide reliable, cost-effective IT solutions tailored to your business needs.
Request Your Free ConsultationWhat We Offer
Local IT Support
We offer local support across the West Midlands, including: Birmingham, Coventry, Dudley, Sandwell, Solihull, Tamworth, Walsall, Wolverhampton, Warwickshire, Staffordshire, Shropshire, Herefordshire, and Worcestershire.
Remote IT Support
We solve IT support issues quickly with efficient remote solutions, reducing delays, costs, and travel emissions. Get fast, reliable, and cost-effective support while contributing to a greener, more sustainable environment.
SSO Everywhere
All solutions in our packages integrate with single sign-on, so you only need one username and password for easy access—including our support portal. Simplify your login process and enhance security with a unified, user-friendly experience.
Quick, Direct Assistance
Contact us by phone or email to reach a skilled engineer directly. Skip lengthy troubleshooting and get fast, expert solutions. We quickly diagnose and resolve most issues, providing efficient support tailored to your business needs.
Partnering with Redloft Technology has been one of the best decisions for our business. From the very start, everything has been incredibly easy and well-managed. Whenever we have an issue, their friendly and knowledgeable engineers are just a quick call or email away, and they consistently resolve things without any of the usual back-and-forth troubleshooting. It’s clear that they truly care about our success, and they’ve taken the time to understand our unique needs. Our IT is now more streamlined, secure, and reliable than ever, allowing us to focus on what we do best. We’re truly grateful to have Redloft Technology as a partner we can trust!
Darren Booton
Managing Director - Midland Tool and DesignManaged IT Plans
Our plans are carefully designed to cover the needs of many different businesses, both large and small. We offer a series of bolt on packages to customise our solutions to your exact needs.
Flex
Recommended for small businesses and startups looking to get their IT on the right track.
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Microsoft 365 PackageBusiness Premium
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Desktop Support£45 per hour
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Endpoint ProtectionMicrosoft Defender
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Email SecurityAdditional AI Powered Threat Detection System
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Devices Included1 per user, £5 per additional/device/month
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Policy ManagementRemote wipe and reset of devices, data encryption, Microsoft Office programs auto deployed, OneDrive and SharePoint auto setup, none intrusive security policies enabled, Windows patch management, endpoint security and antivirus, and rotating local device admin passwords.
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Password ManagerAdd for £3.33 /user/month
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Dark Web ScannerAdd for £1.25 /user/month, requires password manager
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Microsoft 365 BackupAdd for £2.50/user/month
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Human Risk ManagementAdd for £2.50 /user/month, includes email attack simulation, security awareness training, and IT policy templates
no commitment,
1 user minimum
Recommended for small businesses and startups looking to get their IT on the right track.
Enhance
Proactively managed systems, ideal for demanding and busy companies.
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Microsoft 365 PackageBusiness Premium
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Desktop SupportIncluded
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Endpoint ProtectionMicrosoft Defender
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Email SecurityAdditional AI Powered Threat Detection System
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Devices Included1 per user, £5 per additional/device/month
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Policy ManagementRemote wipe and reset of devices, data encryption, Microsoft Office programs auto deployed, OneDrive and SharePoint auto setup, Windows patch management, endpoint security and antivirus, rotating local device admin passwords, approved software centrally deployed and updated (subject to compatability and availability), stringent security policies, shadow IT restriction policies (block the use of DropBox, Google Drive etc.).
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Password ManagerIncluded
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Dark Web ScannerAdd for £1.25 /user/month, requires password manager
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Microsoft 365 BackupAdd for £2.50/user/month
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Human Risk ManagementAdd for £2.50 /user/month, includes email attack simulation, security awareness training, and IT policy templates
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Physical Asset ManagementAdd for £10 /user/month.Hands on asset management, a full range of services including shipping pre-configured devices to users, refurbishing used equipment, storage of idle equipment, fully managed hardware refreshes and recycling of end-of-life equipment.
no commitment,
5 user minimum
Proactively managed systems, ideal for demanding and busy companies.
Advance
Recommended for large businesses that require the top level of protection and services.
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Microsoft 365 PackageBusiness Premium
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Desktop SupportIncluded
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Endpoint ProtectionMicrosoft Defender
-
Email SecurityAdditional AI Powered Threat Detection System
-
Devices Included1 per user, £5 per additional/device/month
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Policy ManagementRemote wipe and reset of devices, data encryption, Microsoft Office programs auto deployed, OneDrive and SharePoint auto setup, Windows patch management, endpoint security and antivirus, rotating local device admin passwords, approved software centrally deployed and updated (subject to compatability and availability), stringent security policies, shadow IT restriction policies (block the use of DropBox, Google Drive etc.).
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Password ManagerIncluded
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Dark Web ScannerIncluded
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Microsoft 365 BackupIncluded
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Human Risk ManagementIncluded, includes email attack simulation, security awareness training, and IT policy templates
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Cyber Essentials CertificateIncluded, subject to your IT meeting the criteria across the whole of your business
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Cyber Essentials Plus CertificateAdd for £400 /company/month, requires Cyber Essentials certificate
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Physical Asset ManagementAdd for £10 /user/month.Hands on asset management, a full range of services including shipping pre-configured devices to users, refurbishing used equipment, storage of idle equipment, fully managed hardware refreshes and recycling of end-of-life equipment.
no commitment,
10 user minimum
Recommended for large businesses that require the top level of protection and services.
Managed IT FAQs
Managed IT Services involve outsourcing your company’s IT operations to a third-party provider. This includes proactive monitoring, maintenance, support, and strategic planning to keep your IT systems secure, efficient, and aligned with your business goals.
Managed IT Services allow you to focus on your core business activities by offloading the technical and time-consuming aspects of IT management. This can reduce downtime, enhance security, improve productivity, and potentially lower overall IT costs.
Traditional IT support is often reactive, responding to issues as they arise. Managed IT Services are proactive, monitoring systems 24/7 to prevent issues before they impact your business and providing ongoing strategic IT planning.
The onboarding process typically includes a thorough assessment of your current IT infrastructure, development of a transition plan, and implementation of any necessary changes. Your provider will work with you to ensure minimal disruption and optimal integration.
No, Managed IT Services are designed to support and enhance your IT infrastructure, not replace your internal team. You’ll have full transparency and control, with a partner to manage and optimize day-to-day IT needs.
We offer our Managed IT packages on monthly recurring contracts; we believe our service speaks for itself, therefore we don't seek to tie customers into long contracts. There is no need to return equipment on cancellation, as you will always own any equipment we install at your property.
If you are happy with being tied into a longer contract we can provide some discounts when paying annually, and this can be mixed, for example a 20 user company can purchase 18 annual subscriptions and 2 monthly subscriptions.
The best way to log an issue with us is by email or via our customer portal at portal.redloft.com. Our standard support hours are 9am to 5pm Monday to Friday (excluding bank holidays), extended support hours are available upon request.
Our telephone lines are open 24/7 for any critical support issues that just cannot wait.
If you are happy to commit to a year and pay upfront for a years support we can provide a discount of £50 per user, this is available across all our plans, this can also be mixed with monthly commitments.
At Redloft Technology, we serve a diverse range of organizations, from solo entrepreneurs to large enterprises with thousands of users. Our team applies the expertise and high standards from enterprise-level IT to deliver scalable, proven solutions tailored for businesses of all sizes.
With over 50 years of combined experience across network infrastructure, desktop support, server management, and custom business solutions, our team stands out for its depth of knowledge and dedication. Unlike many providers who rely heavily on junior staff, we prioritize senior professionals, ensuring our less experienced team members receive guidance and mentorship. This approach guarantees that every client benefits from top-tier support and insight, no matter the size of their organization.
Add Wi-Fi and network support
We can design, supply, fit, and manage your entire network infrastructure; ideal for meeting the requirements for Cyber Essentials and ensuring that your users IT support experience is comprehensive and seamless.
Wi-Fi & Network Support
Why make us your principal IT partner?
Although we are happy to work with other providers, and successfully do so on a daily basis, our customers usually prefer working with us. We apply our high standards to everything we do, making us a smart choice for providing the majority of your IT services.
- Microsoft certified professionals, with enterprise experience
- Friendly team, working with your best interests in mind
- No pushy sales, just solid and sound advice from experts
Get in Touch with Our IT Experts
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